Nancy Eckrich – President

With more than 20 years’ experience in the healthcare and insurance industries, Nancy Eckrich was named President of CoreSource in June 2010. Previously, Nancy was Senior Vice President for Trustmark, the parent company of CoreSource. In that role, she was responsible for managing consumer health advice; Health Contact Partners, Trustmark’s contact center for personalized health information and support; as well as Managed Care and Disability Income insurance.

Nancy joined Trustmark in 1986 as a claims examiner and rose through the ranks to the TPA’s top spot. She was the chair of the Trustmark Foundation, the company’s philanthropic arm, from 2005 to current.

Nancy earned her bachelor’s degree from the University of Illinois at Chicago and her Master’s in Business Administration from Keller Graduate School of Management in 1992. Previously, she was a member of HIAA’s Federal Government Relations Committee, State Government Relations Committee and Insurance Curriculum Subcommittee. She was a board member for the Midwest Claim Conference for four years and was chairman of the organization in 1996. She was a member of the Chicago Claim Association from 1988 to 2002.

Lloyd Sarrel – Chief Operating Officer

Lloyd Sarrel, Chief Operating Officer, has more than 18 years’ experience in the third-party administrator and health insurance industries.

He joined Trustmark, CoreSource’s parent company, in 1990, and has worked out of the company’s Columbus, Ohio, and Lake Forest, Ill., offices.

Lloyd holds a bachelor’s degree from the University of Michigan. He is an officer and past president of the Chicago Claim Association and is a member and past general chairperson of the Midwest Claim Conference Executive Committee. He earned the Health Insurance Associate designation from the Health Insurance Association of America.

Rob Corrigan – Vice President of Product Management and Planning

Rob Corrigan joined CoreSource in 2007 with more than 25 years of experience in the health care industry. He has developed innovative new products, strategic plans and completed mergers and acquisitions for a major health system and a national managed care insurance company. He has been a consultant with ChapterHouse working with major insurance companies across the country and consulted on turnaround strategies to several Blue Cross Blue Shield Plans for the national association. While at Blue Cross Blue Shield Association, Rob was one of the primary designers of the health plan risk-based capital formula now used by the National Association of Insurance Commissioners (NAIC) to regulate health insurance companies. He is a regular speaker at national conferences and has authored several articles for Business Insurance.

Rob earned a bachelor's degree in Industrial Engineering and Business Administration, and a Master's of Business Administration from the University of Illinois at Chicago.

Clare Smith – Vice President and Chief Financial Officer

Clare Smith is responsible for all financial strategy and management within the CoreSource operation. Prior to joining CoreSource in 2007, Smith was Vice President of Financial Planning and Analysis at Bankers Life and Casualty, and has extensive experience in accounting and finance. She started her career with KPMG Peat Marwick, and her background includes posts with increasing responsibilities at both Zurich Kemper Life and Kemper Insurance Companies.

Clare holds a bachelor’s degree in Accounting from Northern Illinois University and is a Certified Public Accountant.

Donna Heiser – Vice President of Healthcare Management

Donna is Vice President, Healthcare Management, overseeing healthcare management functions for CoreSource nationwide. She also supervises the Case Management team for our parent company, Trustmark. Prior to joining CoreSource in 1986, Donna worked at Lancaster General Hospital as supervisor of the Utilization Review Department. Her previous clinical experience includes intensive care and medical surgical nursing. Donna is a graduate of Lancaster General Hospital School of Nursing and is a certified case manager.

Steve Horvath – Vice President of Product Development and Marketing

Steve Horvath is responsible for all CoreSource corporate marketing initiatives, as well as the continued development of health and wellness programs and other value-adding products from CoreSource. He has more than 17 years of experience in managing health insurance administration organizations. Most recently, Steve was Vice President and General Manager of a CoreSource sister company, Health Contact Partners, which provides a 24/7 nurse line, healthcare advocacy, customer service, surveys and assessments, and consulting. Previously, Steve was a member of the New Growth Ventures team for Trustmark, CoreSource’s parent company, driving the company’s diversification into new health services businesses. Steve holds a bachelor’s degree in management and finance from the University of Iowa.