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Just the Facts: How Data Helps Us Help Clients

Through data and reporting, we empower our clients to understand the world better and to focus in on what really matters to them and their business goals. Our own Senior Director of Reporting and Data Management, Cheryl Duane, explains how we find clarity in data, and how we deliver it to our clients.

Moving the Needle: Client Management

Client management is not for the faint of heart. But it is incredibly rewarding.
 
Every day, our clients look to us for help with all kinds of questions about benefits, and how to navigate this often complex industry. Each request from our clients is chance for us to improve their lives. Members, brokers, employers—they each have unique needs that we can help them with, no matter how big or small the request may be. This is what client managers live for: the opportunity to make a positive difference in the lives of others.
 

Reference-Based Pricing: Antidote to Rising Healthcare Costs

Healthcare costs in the United States are rising each year. Recent projections from the Centers for Medicare & Medicaid Services estimate that by 2026, nearly one in every five dollars spent in the United States will go to healthcare. What are we willing to do about it?  As a broker, health plan administrator, HR or Finance professional, we’re already working every day to keep costs under control, but is there more we can do?

What if there were a way to pay providers a fair price for their services, one tied to actual costs of treatment, rather than a price based on how much the patient’s benefits will pay out?  Sounds reasonable, right?

Dealing With The Two “-teeisms”

Absenteeism and presenteeism are like twin anchors on employers, dragging down employee productivity and taking a chunk out of the bottom line. In a pair of recent articles, our VP of Marketing and Product Strategy, Steve Horvath, points out several ways employers can use employee benefits to help inoculate businesses against these two threats and help to lessen the losses.

How to Talk about Healthcare Accountability

We’ve been seeing a shift of healthcare accountability from employer to employees, marked by the rise of High Deductible Health Benefit Plans and Health Savings Accounts, and I don’t see it shifting back. But accountability is a two-way street. Employees are also rightfully asking for more accountability from their employer and to be more directly engaged in managing their healthcare. By fostering the dialog between employers and employees, brokers will play a critical part in empowering healthcare consumers.

Posted on March 21, 2018 in Consumer Engagement Cost & Risk Management

Beyond Network Discounts

We all love to get a great discount on our purchases— who can resist ads that tout a sales price at 50% off?  But when it comes to evaluating the price for a healthcare service, does a higher discount equal greater savings?

Posted on September 20, 2017 in Cost & Risk Management