Clinical Guidance with MyNurse 24/7

Is this serious or is this minor? Members have health questions outside of regular office hours, and without a trusted resource for clinical guidance, they often end up in an expensive and stressful ER or urgent care for nonemergency conditions.

CoreSource’s URAC-accredited MyNurse 24/7 is a member’s first resource for immediate clinical guidance on everyday health issues. In addition to helping members avoid unnecessary and costly trips to the doctor or ER, MyNurse’s registered nurses may identify emerging conditions before they become more serious.

The nurses engage members in English, Spanish, and nearly 150 other languages over the telephone and through live chat to improve their health, provide important and much-needed health information, and assist members in their healthcare decision-making processes, based on recognized clinical guidelines and national standards of care. Every day, they make a difference in the lives of members seeking medical guidance and employers working to hold down healthcare costs.